Position: Operations/HR Manager

Reports To: President & CEO

Job Summary:

The Operations/HR Manager will oversee the day-to-day operations while managing critical human resources functions. This dual role requires a dynamic, proactive individual capable of ensuring operational efficiency and implementing HR strategies that support our staff and organizational goals. The successful candidate will be responsible for office and facilities management, staff development, and fostering a positive work environment.

This role is crucial for maintaining operational excellence and a robust workforce. The Operations Manager/HR Manager will play a key role in ensuring the smooth operation of our office and the well-being of our staff, contributing significantly to our organization's success.

Key Responsibilities:

Operations Management:

• Develop and implement office policies and procedures to ensure operational efficiency.
• Oversee office supply inventory, procurement, and maintenance of office equipment.
• Oversee maintenance of company vehicles, managing use and maintenance in coordination with the office manager.
• Oversee maintenance needs of Program Services building in coordination with the office manager.
• Manage relationships with vendors and service providers.
• Ensure compliance with health and safety regulations.
• Coordinate with IT department to ensure technology needs are met.
• Prepare annual budget for office operations and monitor expenditure.
• Coordinate meetings, conferences and travel itineraries for directors and President & CEO.

Human Resources Management:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Work closely with President & CEO and CFO is determining pay scales for individual positions
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Manage the recruitment, selection process, and onboarding process of staff.
• Oversee and manage a performance management and appraisal system that drives high performance.
• Ensure legal compliance throughout human resource management.
• Conduct and analyze exit interviews and recommend changes as needed.

Required Skills and Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or related field, professional certification in SHRM-CP, PHR a plus.
• 5 years proven experience as an HR Manager, or similar role.
• Knowledge of office administrator responsibilities, systems, and procedures.
• Familiarity with business and HR functions (recruitment, training & development, performance management).
• Excellent communication and interpersonal skills.
• Strong organizational and critical thinking skills
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient in MS Office and HR software (e.g., HRIS or HRMS).

This position is office-based in Naples, but regular travel to the Immokalee location is required, with standard working hours but may require flexibility for occasional evening or weekend work, depending on the business needs.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person