The Shelter’s Chief Administrative Officer (CAO) will oversee its Facilities, Operations, Human Resources, and Quality Improvement Departments. The CAO will play a critical role in ensuring the seamless operation and strategic direction of these departments, with three direct reports: the Administrative Support Services Director, the Operations Director, and the Human Resources Director.

The CAO will provide servant leadership, administrative guidance, and support for the following major functions:

Operations & Facilities Management:

In the realm of facilities management, the CAO will oversee the day-to-day operations of custodial, grounds, and building maintenance activities across all Shelter facilities, including the Beau Venturi Home, the Shelly Stayer Shelter for Victims of Human Trafficking & Domestic Violence, transitional living housing, and The Shelter’s Options Shoppe. Collaborating with the CFO, the CAO will establish and update Shelter facilities policies and standards, and provide input on major and minor capital projects, new building designs, and remodel-improvement projects, ensuring effective collaboration with vendors during specification development.

Human Resources & Quality Improvement

The CAO will collaborate with The Shelter’s HR Director to ensure The Shelter’s compliance with HR policies and procedures, review and approve team action and corrective action plans, and oversee the open enrollment for medical insurance plans. Additionally, the CAO will provide support to the HR team in maintaining the Medical Reimbursement Plan, update the Personnel Handbook as needed, and monitor compliance of HR laws and regulations. The CAO will provide guidance, assistance, and support with Quality Improvement initiatives for the organization.

Security Management:

The CAO will oversee the operation and maintenance of The Shelter’s security system, ensuring comprehensive knowledge of security and fire systems. The CAO will schedule and oversee annual fire inspections and health department inspections, and monitor the safety and accessibility of all Shelter facilities.

Strategic and Administrative Responsibilities:

A forward and critical thinker, the CAO will understand the complexities of each function and their integral role in supporting The Shelter’s Programs & Services Team. The CAO will become a member of The Senior Leadership Team and assist in creating Logic Models and Strategic Plans, ensuring that all departmental initiatives are carried out timely and in accordance with contractual obligations and state standards.

Miscellaneous:

The CAO will also be responsible for assisting at fundraising events and performing other duties as assigned by the CEO.

ADA

Must be physically mobile and able to sit, stand, bend, stoop, and lift 25 pounds. Work is generally performed in both an office environment and an outdoor environment, with frequent interruptions and irregularities in the work schedule. This position requires regular visits and meetings at all of The Shelter’s facilities. Frequent walking, standing, climbing, lifting, stooping, or carrying of equipment and materials may be required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Shelter for Abused Women & Children complies with the Americans with Disabilities Act of 1990 and support to the Deaf or Hard-ofHearing in accordance with Section 504 of the Rehabilitation Act of 1973. The Shelter is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, sexual orientation, or marital status. We assure you that your opportunity for employment with us depends solely upon your knowledge, skills, and abilities.

Join The Shelter for Abused Women & Children to support our mission of supporting survivors of domestic violence and human trafficking. Please prepare a cover letter and resume to upload to our job portal. Contact us at hr@naplesshelter.org or visit naplesshelter.org for more information.

The ideal candidate will possess in-depth knowledge of nonprofit administrative operations, including HR, facilities, and security management. Strong communication, leadership, and supervisory skills are essential, as is the ability to think strategically and critically. A deep commitment to The Shelter’s mission, with knowledge of issues related to domestic violence and human trafficking, is preferred.