Job Description

1. Provides audio/video design engineering services for District facilities including instructional computer labs, classrooms, lecture halls, labs, conference rooms, meeting spaces, and for other instructionally related technology projects in the Foothill-De Anza Community College District; designs additions and upgrades to the instructional technology systems to accommodate changing campus requirements; generates system diagrams utilizing the Computer Aided Design (CAD) tools. 
2. Designs and engineers the installation of audio/visual and computer equipment along with their integrated systems including:  performing hardware, peripheral and software configurations for audio/visual devices, servers and workstations; develops installation requirements for mounting equipment, cabling and equipment configuration. 
3. Confers with administrators, deans, faculty, staff, Furniture Fixture and Equipment (FF&E) coordinators, students and others to identify instructional technology engineering requirements; gathers and analyzes data and information affecting instructional facility needs; makes recommendations considering existing and proposed facility infrastructure. 
4. Works with the Hardware and Software Education Technical Advisory Committee (ETAC) Standards Committee to develop hardware and software standards for instructional multimedia equipment; 
5. Solicits and administers instructional technology modification or construction contracts for District facilities from project definitions and requests for proposals through construction phase and warranty period.  
6. Coordinates with audio visual (AV) integration vendors by scheduling site walks and installations, reviewing quotes, coordinating warranty service repairs, and performing final acceptance testing after installations; coordinates implementation teams, contractors, engineers, estimators and inspectors; provides direction to others in completion of assignments. 
7. Performs advanced troubleshooting and repair of various AV analog and digital equipment including but not limited to: control systems, control panels, media players, switchers, cameras, conferencing systems, projectors, and flat screen displays; identify vendors and order parts as necessary; sends equipment to outside contractors for repairs as needed. 
8. Keeps abreast, learns, recommends and utilizes emerging technologies to improve instructional methods. 
9. Prepares and maintains a variety of records and reports to track multimedia projects, site walks, quotes, purchase requests, purchase orders, invoices, installations, repairs, and warrant service. 
10. Reviews and comments on construction drawings, specifications and submittals; performs construction site walks to examine multimedia infrastructure and provide comments. 
11. Trains and provides work direction to AV technical personnel; assists the District Technical Services Supervisor in identifying and assigning jobs. 
12. Provides advanced computer hardware and software support as needed; identifies operator errors or repairs damaged software programs; updates drivers or software programs as necessary; performs hardware diagnostic and software backup functions as necessary. 
13. Operates a variety of equipment including computers, tablets, scanners, cameras, audio video controllers and switchers and other related equipment. 
14. Works with the District Technical Services Supervisor and AV Technicians to maintain equipment; co-manages remote monitoring and control software; configures and supports video conferencing devices and network. 
15. Prepares a variety of written correspondence, including cost estimates, and contracts; prepares or coordinates special research studies and comprehensive reports related to District instructional technology. 
16. Performs related duties as assigned. 

1. Administrative principles and practices, including project implementation, and evaluation, contract administration, and the work direction of staff and contractors. 
2. Multimedia technology required for District operations, including but not limited to: video and data projectors, computer systems, various AV equipment such as LCD, PLP, and laser projection systems, plasma, LCD, LED, and OLED flat screen displays, TCP/IP, IR, and RS232 remote control systems, and related wiring requirements for installation of such systems. 
3. Operation of various audio and video equipment such as AV control systems, switchers, amplifiers, and various types of video cabling including but not limited to: HDMI, VGA, RGBHV, component, and composite. 
4. Principles and practices of project management, identifying technology needs and issues, researching and evaluating technology, applications, and the most effective courses of action, and implementing solutions. 
5. Principles and practices of building design, construction, and facilities operations. 
6. Broadcast television analog and digital video systems and equipment. 
7. Cable television distribution systems. 
8. Computer hardware, software, and network systems and operations. 
9. Web- and hardware-based audio and video conferencing systems. 
10. Audio and video recording systems, including video surveillance systems. 
11. Fiber-optic transmission systems. 
12. Digital audio/video communications on proprietary or ATM/IP-based networks. 
13. Principles and practices of training and providing work direction to others. 
14. Record-keeping principles and practices. 
15. English usage, spelling, vocabulary, grammar, and punctuation. 
16. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff. 

1. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty, and staff. 
2. Design and supervise installation of audio/video systems required for delivery of instructional content. 
3. Program and configure control systems, digital media switchers, transmitters, and receivers using SIMPL+ and various hardware and software tools. 
4. Perform maintenance and repair of video analog and digital equipment. 
5. Perform firmware updates to various AV equipment. 
6. Prepare clear and concise technical documentation, user procedures, reports of work performed, and other written materials. 
7. Train and provide work direction to others. 
8. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner, organize own work, set priorities, and meet critical time deadlines. 
9. Provide computer hardware and software support, advice, and consultation as needed. 
10. Read and understand construction drawings and specifications. 
11. Use English effectively to communicate in person, over the telephone, and in writing. 
12. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. 

1. Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
2. Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be equivalent to graduation from an accredited four-year college or university with major coursework in media engineering, network engineering, computer science, or a related field AND four (4) years of progressively responsible experience in supporting and implementing multimedia technology infrastructure systems.   

1. Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.
2. Possession of, or ability to obtain, industry-recognized information technology certifications are desirable.

1. A District on-line application to be completed at http://hr.fhda.edu/careers/ *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Additionally, you will be asked to explain how your life experiences, studies or work have influenced your commitment to diversity, equity and inclusion.  
2. A cover letter detailing your background and experience, skills, and abilities as they relate to the minimum and preferred qualifications of this position. 
3. A current resume of all work experience, formal education and training.

Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. You may also visit our “Applicant Information” to assist with technical difficulties at: http://hr.fhda.edu/careers/a-applicant-instructions.html. We cannot guarantee a response to application questions within 48 hours of the closing date.   

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits/index.html.  In addition, the District is a participating member of the California Public Employees' Retirement System (CalPERS) and the successful applicant would be a member of the Association of Classified Employees (ACE) Union.  The current union agreement can be found online at: http://hr.fhda.edu/_downloads/2018-2021%20ACE%20Agreement.pdf. 

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