Job Description

Salary
$47,396.00 - $52,136.00 Annually

Location
Lakewood, CO

Job Type
Full-Time

Job Number
00744

Division
Student Affairs

Department
Financial Aid

Opening Date
08/28/2024

Closing Date
9/11/2024 11:59 PM Mountain

FLSA Status
Exempt

To Apply
All applicants must submit: a resume and a detailed letter of interest (cover letter) addressing the job announcement.

 

Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values: Integrity, Collaboration, Learning, Inclusiveness, and Communication.

RRCC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.

Summary of Position

Provides student financial aid information, advice, and counseling to new and continuing students, including prospective students and their families. Responsible for office administrative support such as monthly purchasing reconciliation, maintaining supply inventory and initiating office work orders. Assists in the awarding of new state grant initiatives. Provides training and guidance to student employees. Evening and weekend hours required as needed. Conducts community and campus outreach and events as needed. 

Essential Responsibilities

This role requires a blend of financial expertise, administrative efficiency, and strong communication skills to effectively manage financial aid processes and support students and staff. The essential responsibilities include but are not limited to:

• Effective Communication:  Proficiency in providing clear advice and counseling to students and their families, delivering engaging presentations, and collaborating with various stakeholders. 
• Strong Analytical Skills:  The role requires a meticulous approach to reviewing student files, ensuring the accuracy of documentation and financial aid offers, and critically analyzing data to inform decision-making and reporting.
• Attention to Detail: Precision in managing financial aid documentation, auditing statements, and updating policies to ensure accuracy and adherence to regulations.

Candidate Must Be at Ease With:

• Financial Aid Processes:  Advising students and families on application procedures, eligibility requirements, and understanding their rights and responsibilities regarding financial aid. Training will be provided.  Applicants are not required to have previous financial aid experience.
• Data Management and Reporting: Creating reports from software platforms, analyzing data, and updating procedures for data gathering as necessary. Auditing software functionality, and assisting with departmental policy and procedure update 
• Administrative Duties: Reviews financial aid applications for accuracy making necessary corrections. Determines student financial aid eligibility and authorizes awards from federal, state, institutional, and private programs in compliance with all rules, regulations, and guidelines.  Certifies student loan applications.  Revises awards as individual circumstances change. 

This position requires a proactive individual who can navigate the complexities of financial aid while providing exceptional support to students and staff alike.

 

Qualifications

Required Knowledge, Skills & Abilities

• Ability to work from campus (primarily our Lakewood campus with occasional hours at the Arvada campus.
• Excellent verbal and written communication skills.
• Ability to handle numerous complex and routine tasks simultaneously while managing a high volume of phone calls, emails, and student contacts.
• Strong attention to detail.
• Commitment to equity and quality customer service.

Required Qualifications

• Associate degree from an accredited institution. A combination of education and directly related technical/professional work experience may be substituted on a year for year basis. Years of experience is in addition to any required years of experience for the position. Part time experience will be prorated.
• One year of customer service experience.

Preferred Qualifications

• Demonstrated experience working with diverse communities and supporting the success of individuals from racial, ethnic, and gender backgrounds that are underrepresented.
• One year experience in financial aid office or higher education student affairs.
• Bilingual English/Spanish.
• Experience with online student information systems.

Physical & Cognitive Demands
The following are some of the physical and cognitive demands commonly associated with this position.

• Occasionally moves, positions, and transports files and office materials weighing up to 10 lbs.
• This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc.
• The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
• Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.

Reasonable Accommodation Statement  
Red Rocks Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during the course of employment, please contact Jennifer Matthews, Executive Director of Human Resources, at (303) 914-6298 or Jennifer.Matthews@rrcc.edu.

 

 

Notice to all Applicants

• Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
• Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material.
• Final candidates are required to submit unofficial transcripts for non-instructional positions and official transcripts for instructional positions to Human Resources within thirty (30) days of hire.
• Direct deposit of payroll is a condition of employment.
• Red Rocks Community College participates in E-Verify.
• Red Rocks Community College is a tobacco and smoke-free campus.
• All RRCC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
• Finalist must be willing to make Colorado their primary workplace.

 

RRCC/CCCS is an Equal Opportunity Employer

Red Rocks Community College and Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to sex, gender, race, color, age, creed, national or ethnic origin, ancestry, physical or mental disability, familial status, veteran or military status, pregnancy status, marital status, religion, genetic information, gender expression, gender identity, sexual orientation, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at https://www.rrcc.edu/about-us/disclaimers-and-legal-notices.

We also believe in going further. At RRCC we have a focus on equity and belonging. We strive to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community.

Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive.

For information regarding Red Rocks Community College Security, including Clery Act/Crime Statistics for the campuses and surrounding area, please see the https://www.rrcc.edu/about-us/disclaimers-and-legal-notices.

 

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