Job Description

Are you an Information Technology Leader with experience delivering enterprise-class applications and services? 

Do you enjoy empowering a team to solve complex problems in a fast-paced, dynamic environment?

If so, we're looking for someone like you to join our team at APL as the Section Supervisor for Storage and Virtualization (ISS-005) in the Information Technology Services Department (ITSD) Server Systems Group (ISS). 

In this position, you will...

Supervise a highly skilled team of Information Technology professionals tasked to deliver and maintain secure, robust and scalable solutions that address critical business and operational requirements. In this role, you'll actively participate in the hiring process, mentor and guide staff growth, and ensure work assignments are consistent with staff development plans and project needs. You'll contribute as a member of the ISS Management Team and the ITSD Extended Management Team.

In addition, you'll make contributions to the group in the areas of Storage Management, File Services, Private Cloud, Server Virtualization, and/or VDI. You'll collaborate with Product Owners, Technology Managers, and technical teams to resolve customer problems and communicate pertinent information.  Finally, you will have strategic and operational responsibility for the file services area, including user home directories, Enterprise Box tenant, and Enterprise Data Backup.

You meet our minimum qualifications for the job if you...

• Have a Bachelor's Degree or equivalent years of related professional work experience
• Have 3+ years prior supervisory experience mentoring IT technical professional staff and/or Project Leadership experience for a project of greater than 5 participants
• Have 5+ years of technical leadership experience, with strong organizational skills for driving operational initiatives, and emphasis on supporting a culture of positivity, open communication and engagement in a collaborative team environment
• Demonstrated ability to independently resolve complex problems using current job knowledge, research data, and external resources
• Strong written and oral presentation skills, which will be used to document analysis and present technical details to a diverse audience
• Previous success with conflict resolution and capable of making difficult decisions after acquiring adequate input
• Able to interface well with all levels of staff
• Are willing and able to occasionally work on Saturday morning and weekday evening hours to support maintenance activities
• Are able to obtain a Secret level security clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship

You'll go above and beyond our minimum requirements if you have experience with...

• Leading cross-functional IT teams in a large enterprise environment
• Developing and executing strategic IT roadmaps aligned with business goals
• Managing vendor relationships and negotiating contracts
• Fostering a culture of continuous learning and innovation within technical teams
• Overseeing teams managing storage and virtualization technologies.
• Implementing cybersecurity best practices and ensuring compliance with industry standards
• Implementing and optimizing ITIL processes and best practices

Why Work at APL?

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.

At APL, we celebrate our differences and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at http://www.jhuapl.edu/careers.

APL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law.

APL is committed to promoting an innovative environment that embraces diversity, encourages creativity, and supports inclusion of new ideas. In doing so, we are committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. Only by ensuring that everyone’s voice is heard are we empowered to be bold, do great things, and make the world a better place.

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