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Data Analyst Specialist - Programs Impact & Evaluation

Job Description

Great benefits. Competitive pay. We know these are some of the things people look for in a job.


If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

* A flexible hybrid work schedule (three days in the office, two days' work from home)

* Full medical, dental, and vision coverage for both teammates AND family members

* Competitive pay and performance incentives

* A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Mission Data & Insights Data Analytics team investigates matters of interests to program leadership in a systematic manner to synthesize and communicate data-derived knowledge, increasing collective understanding of WWP program effectiveness across all services to promote the well-being of warriors and their families and expand awareness of the post-9/11 veteran population.


DUTIES & RESPONSIBILITIES

  • Systematically process large dataset, including but not limited to data processing (data cleaning, transformation, summarization, and analysis). This includes implementing best practices and other appropriate quality assurance procedures to inspect the data for accuracy and quality (such as the presence of outliers, missing data, patterns in missing, nonsensical values etc.).

  • Transform qualitative and quantitative data, from both structured and unstructured sources for analysis.

  • Develop and maintain consistent and accurate process documentation in coordination with the Data Analytics team that contributes to the collective systematic approach for planning, collecting, processing, and analyzing data to facilitate consistency, repeatability, and efficiency.

  • Build and maintain productive and collaborative business relationships with stakeholders across the organization and serve as trusted partner to program teams to ensure a warrior-centric philosophy is demonstrated throughout.

  • Lead reporting and analytics prepared by the impact evaluation team. Ensure rigor, accuracy, and consistency of analytic methods and data reporting. Perform quality assurance checks on all data-related deliverables to ensure accuracy and validity.

  • Apply methods of storytelling with data to communicate intent or need that aims to inform program direction for warrior programs and services. This includes preparing non-technical summaries of findings and recommendations that are easily understood and used by lay audiences.

  • Interpret complex data and generate data driven insights in a clear, effective, and concise manner, leveraging the use of data visualizations that target broad audiences that are both technical and non-technical consumers of information.

  • Collaborate with Impact Evaluation team and Warrior Research teams to identify relevant data points to communicate to external audiences for marketing materials, executive speaking engagements, and other external facing events to accurately and effectively communicate key points obtained through analysis.

  • Coordinate data sharing at scale, e.g., via meetings, print and digital materials, for a variety of audiences. Inform business decisions and communicate data clearly. Collaborate with marketing and program leadership as needed.

  • Identify and recommend opportunities for strategies, tactics, and tools to generate efficiency and consistency.

  • Work collaboratively with internal and external teams to meet organizational objectives and share learnings and best practices.

  • Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

  • Strong analytical skills. Demonstrated ability to identify problems, analyze information, evaluate results, and solve problems using the most effective solutions.

  • Strong organizational and time management skills. Demonstrated ability to adapt to changing priorities and meet deadlines and deliverables under tight time constraints.

  • Strong written and verbal communication skills. Demonstrated ability to effectively communicate with stakeholders, ask critical questions, and obtain pertinent information and details. Demonstrated ability to effectively interpret and explain complex information. Demonstrated ability to anticipate questions and areas of concern and provide solid responses for leadership.

  • Strong documentation skills. Demonstrated attention to detail and accuracy.

  • Working understanding of best practices to collect, store, manage, share, and use data to inform strategy implementation.

  • Demonstrated working understanding of data analytics and reporting, and statistical testing using statistical software to support the team and the work.

  • Demonstrated ability to think creatively and innovatively, based on continuous learning and understanding of technology and trends, and share to take the Impact Evaluation team to the next level. Demonstrated inquisitiveness and listening skills to understand the 'why' behind trends and changes.

  • High energy level. Self- starter: willing to take initiative and collaborate with teammates to work effectively.

  • Unequivocal commitment to the highest standards of personal and business ethics and conduct.

  • Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

  • Two years of experience working with data, analytics, interpreting complex data, or reporting data for decision-making.

  • Two years of experience sharing data via meetings, print and digital materials, and communicating data results to executive leadership.

Preferences

  • Three years of experience in a non-profit environment or working with military or veteran organizations.

  • Two years of experience applying analytical methods and familiarity with regression analysis and modeling.

  • Three years of experience performing statistical tests on data sets using STATA, SAS, R, or other statistical software.

EDUCATION

Requirements

  • Bachelor's degree. Equivalent combination of education, experience, training, and certification may be considered in lieu of degree.

Preferences

  • Master's degree in informatics, data analytics, business, accounting, economics, finance, or comparable program.

CERTIFICATIONS & LICENSURE

Requirements

  • None.

Preferences

  • None.

WORK ENVIRONMENT/PHYSICAL DEMANDS

  • General office environment; temperature controlled.

  • Up to 25% travel.

We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, and Bereavement Leave.

For San Diego, California Applicants: The estimated hiring range for this position is between $75,219 - $94,024 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.


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Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

 

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