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Humanities & Social Sciences (H&SS) Pathway Specialist - Program Specialist 2

Community Colleges of Spokane

Job Description

Full job description

Location: Spokane Falls Main Campus Spokane

Department: SFCC Humanities & Academic Intl.

Salary Range: $3,643 - $4,865

Starting salary for this position is: $3,643 (Monthly)

Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase.

About Us

Spokane Falls Community College (SFCC) is a beautiful campus located in the inland Pacific Northwest, on the ancestral home of the Spokane Tribe, near the Spokane River. Our campus is not far from the urban center of Spokane, a mid-sized city with a high quality of life and quick access to the outdoors.

SFCC is one of two accredited community colleges that comprise the Community Colleges of Spokane (CCS). Serving about 6,000 students, SFCC endeavors to be an educational leader and a responsive partner with the community and region, offering access to relevant programs of the highest quality. We offer a large liberal arts/transfer program (approximately 75% of total enrollment) as well as state-of-the-art professional technical programs (about 25%). In addition to serving the urban and suburban population in greater Spokane, CCS provides educational services to rural communities throughout a 12,302 square mile region in Eastern Washington. This region includes all of Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties as well as portions of Lincoln County.

SFCC’s mission is to provide all students with an excellent education that transforms lives and expands their opportunities. We fulfill this mission by embracing Guided Pathways, whereby all students discover and engage their passions and get on the path to achieve their educational goals in a cost-effective and focused way. We foster equity and inclusion by addressing every student’s unique needs. We celebrate the opportunity to meet individual students where they are and provide them with excellent education and holistic support to reach their full potential.

Applications will be accepted until 4:00 p.m. PST on 11/14/2024. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the Humanities & Social Sciences (H&SS) Pathway Specialist - Program Specialist 2

Under general direction of the Dean of Humanities and Social Sciences, the primary purpose of this position is to serve as a program representative and resource, to plan, organize, and coordinate operational efforts for the Humanities and Social Sciences Pathway and cross-operational efforts with other pathways.

This position is responsible for overseeing day-to-day pathway functions, serving as the Humanities and Social Sciences Pathway representative and resource, maintaining extensive contact with Pathway students, faculty, and providing wrap-around student service program support, resolving problems; assisting the Dean and faculty with developing and coordinating student-centered college-wide activities, including but not limited to program review of degrees and certificates within the Pathway, creating and generating reports for data analysis, enrollment management, graduation processes, Humanities and Social Sciences Pathway processes, etc. This position cross-trains with other pathways.

 

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

  • Provide information and technical assistance to Humanities and Social Sciences Pathway students and faculty as well as promote the Pathway to prospective students. *
  • Attend meetings and/or conferences as the Pathway representative; develop and make public presentations on Pathway related topics, student interventions, most impactful practices, etc. *
  • Confer regularly with other pathways, the Guided Pathways Advising Team, the Pathway Deans, the Equity, Diversity, & Inclusion (EDI) Dean, Student Affairs, and Instruction regarding the implementation of Pathway practices, and implementation of EDI practices. *
  • Proactively analyze data regarding student performance and progression, facilitate assistance and EDI interventions as needed for student retention and success. *
  • Assist students and faculty with persistence efforts in collaboration with the Counseling department and other Student Support Services. *
  • Under the directive of counselors, support counseling offices with student services (SAP, advising holds, SARS, Ed Plans, etc.). *
  • Assist with Admission, Recruitment, and Retention efforts, including but not limited to: Bigfoot Registration, Spokane Falls Community College (SFCC) informational events, program orientations, call campaigns, mass text/emails to students, registration reminders, ongoing group advising, inputting data. *
  • Participate in establishing Pathway guidelines, monitor Pathway activities in relation to established parameters and goals, including but not limited to alignment with the Guided Pathways action plans and program review to identify areas for Pathway development/innovations. *
  • Engage in the preparation of educational and promotional materials for Guided Pathways, pathway options, and the wrap-around services provided within each Pathway. *
  • Cross-train with all Student Affairs and Instruction departments to provide consistent and complete support for student needs related to pathway progression and retention. *
  • Provide support in determining student progress in achieving educational goals, and guiding intervention efforts as warranted. *
  • Support the coordination and execution of Guided Pathway Team efforts across campus toward an equitable and inclusive student-centered environment, in collaboration with other programs and services. *
  • Consistently train in EDI practices as well as specific intervention techniques. *
  • May supervise lower-level staff and work study students. *
  • Model professional decorum and mutual respect in all personal interactions. *
  • Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
  • Support and advance the CCS strategic plan, and perform other duties as assigned. *
  • Indicates this is an essential duty.

 

COMPETENCIES

  • Manages Complexity
  • Decision Quality
  • Action Oriented
  • Plans & Aligns
  • Ensures Accountability
  • Drives Results
  • Collaborates
  • Instills Trust
  • Demonstrates Self-Awareness
  • Self-Development
  • Nimble Learning
  • Situational Adaptability

 

Learn more about our competencies.

MINIMUM QUALIFICATIONS

  • Associate degree from an accredited institution. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
  • Excellent interpersonal skills, ability to work effectively with diverse students, faculty, staff, and administrators.
  • Ability to learn the various degrees/certificates and/or admission/registration cycles.
  • High degree of competency in Office Suite, particularly with Excel, and other office software (Zoom, Microsoft TEAMs, etc.).
  • Ability to track student progress and pull from various data reports.
  • Ability to perform work and meet deadlines with constant interruptions, as well as ability to answer on demand questions by phone, in person, or electronically.
  • Ability to travel and work evenings and/or weekends for Guided Pathways-related events.
  • Ability to foster a climate of equity and belonging through multicultural awareness and responsiveness.

 

DESIRED QUALIFICATIONS

  • Bachelor’s degree or higher from an accredited institution.
  • Experience utilizing an integrated student management system (ex. PeopleSoft, Banner, Customer Relationship Management (CRM), etc.).
  • Knowledge of the Family Educational Rights & Privacy Act (FERPA).
  • Additional knowledge of Community Colleges of Spokane (CCS) or Washington State policies and procedures.
  • Familiarity with the various degrees/certificates and/or admission/registration cycles.

 

PHYSICAL REQUIREMENTS

  • Work is performed in an office environment with frequent interruptions and background noise.
  • Work is sedentary.
  • Frequent use of computers.
  • Visual focus and strain.
  • Work directly with students/clients.
  • Frequent oral and auditory communication with others.

 

CONDITIONS OF EMPLOYMENT

  • Full-time schedule (12 months, 40 hours a week).
  • 6-month probationary period.
  • This position is overtime eligible.
  • May require local or regional travel.
  • Criminal background check is required.
  • May be required to work alternate shift.
  • This position is covered under a collective bargaining agreement. Membership is optional.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

 

Benefits Information

Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is not a condition of employment. Leave accruals and usage are governed by the WFSE collective bargaining agreement.

 

Required Application Materials

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:


  • Cover letter - addressing your qualifications relevant to the responsibilities of this position.
  • Resume.
  • References – the names, addresses, and phone numbers of three professional references.

For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at CCS.Recruiter@ccs.spokane.edu.

Community Colleges of Spokane (CCS) Equity Statement

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.

Native Land Acknowledgement

We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe. We also provide services in a region that includes the traditional and sacred homelands of the Coeur d’Alene Tribe, Confederated Tribes of the Colville Reservation, Kalispel Tribe and Nez Perce Tribe.

We pay our respect to tribal elders both past and present as well as to all Indigenous people today. This land holds their cultural DNA, and we are honored and grateful to be here on their traditional lands. We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.

Equal Opportunity Institution

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, pregnancy related conditions, parental status or families with children, status as a mother breastfeeding their child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of a trained guide dog or service animal by a person with a disability, genetic information, or any other legally protected category.

Direct all inquiries or grievances regarding access, Title IX, ADA, equal opportunity compliance, and/or grievances to:
Fred Davis | Chief Human Resources Officer
Community Colleges of Spokane
P.O. Box 6000, MS1004
Spokane, WA. 99217-6000
509-434-5040

 

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