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Financial Aid Counselor

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University of Maryland

Job Description

Position Number:

102877

Title:

Financial Aid Counselor

Functional Title:

Financial Aid Counselor

Category Status:

33-Exempt Regular

Applicant Search Category:

Staff

University Authorized FTE:

1.000

Unit:

SVPAAP-EM-Financial Aid Services

Campus/College Information:

Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, finalists have an opportunity to provide information to the University regarding the background check.

The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.

Position Summary/Purpose of Position:

The Office of Student Financial Aid (OSFA) seeks a Financial Aid Counselor in our Student Support unit, who under general supervision, will work independently to perform financial aid counseling and administration to support students and staff on financial aid.

The Financial Aid Counselor will assist with the following important tasks:
  • Provide consistent and high-quality customer service to students and families on the Free Application for Federal Student Aid (FAFSA) and their financial aid options at the University of Maryland.
  • Support with the administration of the FAFSA and financial aid programs which includes but is not limited to conducting financial need analysis, aid offer, re-consideration of aid, review of the cost of attendance, verification, loan processing, review of Satisfactory Progress Policy and Return to Title IV (R2T4).
  • Use financial aid systems, websites, and data reports for financial aid processing.
  • Collaborate with OSFA, Enrollment Management (EM), and other campus partners about financial aid and OSFA projects/services.
  • Represent OSFA on financial aid matters for OSFA/EM outreach events to campus and community partners as needed.

Benefits Summary

Top Benefits and Perks:

Exempt Benefits Summary

Minimum Qualifications:

Education:
  • Bachelor’s degree required.


Knowledge, Skills, and Abilities:
  • Ability and knowledge to assist in multiple areas throughout the office.
  • Excellent communication and interpersonal skills.
  • Ability to organize and prioritize multiple tasks.
  • Because of the nature of the data in relation to student’s academic records, attention to detail when reviewing and entering data is extremely important.
  • Ability to work in and promote a team environment.
  • Ability to interpret and communicate information based on knowledge of institutional policies, procedures, and departmental considerations.

Preferences:

Preferences:
  • Strong counseling skills and experience. 
  • Knowledge of an automated data processing system.
  • One year experience in customer service with experience in a financial aid office preferred.
  • Knowledge of Title IV regulations, policies and procedures is preferred.

Additional Information:

This position does not provide sponsorship for visa. Salary range is $53,950 to $60,000.

Job Risks

Not Applicable to This Position

Physical Demands

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry small parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials.

Posting Date:

09/30/2024

Open Until Filled

Yes

Best Consideration Date

10/13/2024

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

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