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Operations Program Coordinator

Job Description

Position Number:

129975

Title:

Program Coordinator

Functional Title:

Operations Program Coordinator

Category Status:

35-Exempt Contingent Category 2

Applicant Search Category:

Staff

University Authorized FTE:

1

Unit:

PLCY-School of Public Policy

Campus/College Information:

Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, finalists have an opportunity to provide information to the University regarding the background check.

The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.

Position Summary/Purpose of Position:

Reporting to the SPP Building Operations Manager, the SPP Operations Program Coordinator is responsible for providing program coordination assistance to the SPP community and external programs/non-signature events throughout the Thurgood Marshall Hall (TMH) facility. This position will meet with program/event coordinators, communicate with all program/event stakeholders, arrange program/event services, troubleshoot program/event issues, reconcile program/event finance invoices, provide feedback on clientele experience, recommend policies and procedures to improve the space use and support process, and provide a consistent program/event experience within TMH that includes (but is not limited to) space use, A/V or IT resources, catering, parking, signage, transportation, UMD security services, housekeeping and Facilities Management services, furniture rentals, program/event safety protocols, etc.

This position will vet program/event requests, forecast and communicate facility impact alerts to the SPP community, and track all resource needs pertaining to program/event usage. They will meet regularly with SPP IT, Building Operations, and SPP Finances to coordinate program/event needs, adjust building security, and discuss finances pertaining to program/event space usage. The facility is scheduled to operate 7am-10pm M-Th & 7am-7pm F, however this position may need to work early mornings, late nights and/or weekends depending on program/event needs.

Benefits Summary

Top Benefits and Perks:

Contingent II Benefits Summary

Minimum Qualifications:

Education:
  • Bachelor’s Degree.

Experience:
  • Three (3) years of hospitality/meeting planning experience.

Preferences:

Preferences:
  • Experience in a large collegiate conference environment. Experience should include contract negotiation and preparation, and logistical planning.
  • Demonstrated supervisory, customer service, and organizational skills.
  • Strong written and verbal communication skills with excellent editing and proofreading.
  • Excellent organizational, interpersonal, and analytical skills.
  • Ability to manage multiple projects simultaneously, track activities, and meet deadlines.
  • Ability to keep clear and accurate records.
  • Ability to produce effective meetings, programs and events in traditional and non-traditional spaces.
  • Experience in using the Event Management Software (EMS) for program/event planning and post-program/event reconciliation.

Additional Information:

Salary range is $60,000 – $70,000.

Job Risks

Not Applicable to This Position

Physical Demands

  • Ability to work irregular hours, including evenings and weekends, especially during the summer months.
  • Ability to stand for long periods of time
  • Ability to lift 50lbs of weight.


Posting Date:

10/02/2024

Open Until Filled

Yes

Best Consideration Date

11/04/2024

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

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