Customer Service Representative
Job Description
*TEKSYSTEMS is seeking Customer Service Representatives to work with a well known Healthcare Organization in San Diego, California.**HIRING NOW! APPLY TODAY!*
*Job Description:*
* The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members customers patients and providers with accurate consistent timely and meaningful information
* Providing support to member inquiries and issues as they utilize the plan and provider services continuing to build rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines
* Follows established procedures to meet customer/member needs
* Assist the department in meeting customer needs and reaching department expectations
*Requirements:*
* 2 years of customer service experience
* 2 years of Health Insurance experience
* EPIC experience
* High School Diploma
* *** Must PASS required classification assessment - will be sent after recruiter conversation***
*Expected Schedule:*
Monday - Friday, 8:00am - 5pm
Once an application has been submitted, you will hear from a TEKSystems recruiter within 10 business days!
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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