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Professional & Alumni Education Programs Coordinator

Job Description

Job Title

Professional & Alumni Education Programs Coordinator

Job Description

The Notre Dame Alumni Association serves Alumni, parents, and friends in our mission to “welcome and uplift all members of the Notre Dame family to thrive in learning, service, faith, and work.  Together, we celebrate Notre Dame, forge lifelong relationships, and inspire each other to be forces for good in our communities.”  This role supports the professional and alumni education team in developing and delivering career and educational programs.

The Why: We strengthen the ties alumni, parents and friends have to the University by supporting lifelong learning and providing career and professional development services. The Professional and Alumni Education Programs Coordinator supports, plans, organizes, and implements programs, services, series, and communities that help alumni and friends connect to the Notre Dame family.

The How: This position provides analytical, technical, project management, and administrative support. It requires strong project management and interpersonal skills, with a proven proficiency working with technology and software tools to deliver various programming (e.g., videoconferencing, streaming, recording, editing, project management, Google suite, Google Analytics, YouTube, social media, podcast platforms, and email marketing). It also involves working in the backend of large digital platforms (ThinkND and IrishCompass).

Why You? You will love working with this highly collaborative, close-knit team as you continue to grow in your career. The Notre Dame network is one of the most recognized, engaged, innovative, caring, committed, and vibrant in the world. Working with and supporting these individuals is both fun and fulfilling. No two days are the same! Bring your organizational, analytical, and creative skills to share in our mission to support and connect our Alumni to Notre Dame, to each other, and to the world.

The What:
1. Digital platform support with site and content maintenance
  • Provide support to ThinkND and IrishCompass digital platforms by innovating on or establishing new efficient processes
  • Update, maintain, troubleshoot, and resolve platform issues
  • Work with e-newsletters, broadcast email messages, and other content (received or developed by the NDAA)
  • Post and update content
  • Provide user support (e.g., posting, subscriptions, analytics)
  • Work with technical partners to maintain site and implement improvements
  • Stay current on new system features/functions as well as technology tools and software
  • This position streams, records, edits and produces programs

2. Program coordination and support: Provide administrative, logistical, analytical, and technical support for alumni education and professional programs
  • This includes ThinkND and IrishCompass platforms/communities, the Hesburgh Lecture Series, Reunion, various club/regional programs, and any new programs that are implemented
  • Understand, assist, and respond to alumni, parents, friends, campus partners, club and other volunteer leaders, and board members’ requests, questions, and messages
  • Prepare professional communications from data collection to polished written materials (e.g., slide decks, reports, summaries, working documents)
  • Engage volunteer leaders to plan, prepare, coordinate, and deliver programs
  • Represent the Alumni Association at programs/events sponsored by the department.

3. Market research and metrics: Conduct market research and benchmarking
  • Provide data collection, maintenance, analysis, and reporting data
  • Prepare and maintain metrics and dashboards
  • Develop and implement various surveys, reports, etc..

4. Budgets & Financial Stewardship: Coordinate financial resources and expenses related to professional and alumni education programs
  • Coordinate financial resources and processes expenses in a timely and accurate manner
  • Work in various University systems, budget worksheets and budget meetings
  • Research, recommend and implement cost efficient, quality solutions
  • Receive, review, process, and flag (as needed) revenue and expense postings for continuing education and professional programs


Based in South Bend, Indiana, our hybrid scheduling with the team and support for your personal and professional priorities makes this role a perfect match for you!

We encourage anyone with interest to apply, even if you don’t have all of the skills mentioned. We welcome and encourage those with diverse backgrounds and experiences whose talents elevate our work and foster an inclusive experience for everyone who cares for Notre Dame. Our team invests in helping each other learn and grow, and the selected candidate can expect to continue to develop in these areas through structured professional development programs, experiential learning, and self-directed growth. For more information about why Notre Dame is one of the best places you will ever work, visit our Benefits Page.


(*LI-SE1)

Minimum Qualifications

  • High school diploma
  • 1 – 2+ years professional experience
  • Strong project management, organizational, and data management skills
  • Ability to prioritize and re-prioritize to meet deadlines with quality work
  • Strong interpersonal and written communication skills to engage with diverse volunteer leaders, alumni, friends, and others in support of programs and initiatives
  • Familiar and comfortable working with technology in the digital space: ability and willingness to learn and adapt to current and changing technologies
  • Strong attention to detail; ability to complete, monitor, and adjust (as needed) expense reports and similar financial tracking
  • Experience pulling reports from systems; ability to analyze some reports at a basic level
  • Must be authorized to work in the United States without visa sponsorship

Preferred Qualifications

  • Bachelor’s degree
  • Strong proven technology skills in Google suite, Adobe Creative Suite, working in backend of websites (Wordpress preferred), and producing, recording (ie. Zoom, Streamyard, Squadcast or similar), and editing videos, and audio podcasts (ie. Descript and Castmagic or similar)
  • Experience with email marketing/broadcast email software

Department

Alumni Association (20000)

Department Website

https://my.nd.edu

Family / Sub-Family

University Operations / Administrative Operations

Career Stream/Level

NIC 3 Technician

Department Hiring Pay Range

$20 - $25 an hour, commensurate with experience

Pay ID

Bi-Weekly

FLSA Status

S3 - FT Non-exempt Hourly

Job Category

Office/Clerical

Job Type

Full-time

Schedule: Hours/Week

40

Schedule: # of months

12

Job Posting Date (Campus)

10/21/2024

Job Posting Date (Public)

10/21/2024

Job Closing Date

11/04/2024

Posting Type

Open To All Applicants

Posting Number

S251501

Quick Link for Internal Postings

https://jobs.nd.edu/postings/36141

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