Patient Access Lead - 132687
Job Description
UCSD Layoff from Career Appointment: Apply by 10/16/24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 10/28/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Shift: Sunday - Thursday 2:00pm - 10:30pm.
UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world - one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service.
Under general supervision, the Patient Access Lead is responsible for overseeing day to day staff duties. Typical duties include staff coverage for all patient access department points of entry, performing patient account analysis to ensure accounts are financially secured, and reducing financial loss for the organization. Serves as a liaison for physician/patient care staff and patient/families. Provides training and technical resource to staff, assists management in assessing problem areas related to accuracy and procedural deficiencies, assists with staff performance evaluation and complies with cash handling standards.
MINIMUM QUALIFICATIONSThree (3) years Patient Access experience in large, complex healthcare environment.
Advanced knowledge of Patient Access/Admissions/Registration functions.
Thorough knowledge of insurance, third party payors and authorization process.
Proven understanding of the patient referral and authorization process.
Highly proficient with MS Office: Excel, PowerPoint, Outlook, Word, etc.
Familiar with hospital patient access systems.
Superb customer service skills. Excellent communication skills.
Epic Registration.
Lead or Supervisory experience.
Inpatient admissions including transfers and direct admit.
Knowledge of birth certificate process.
Participates in 7/24 on-call rotation.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $63,016 - $78,384 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $30.18 - $37.54
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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