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Patient Financial Counselor

Job Description

Job Summary

Performs coordination, monitoring, maintenance, updating of the Revenue Cycle's Transplant cases in order to optimize gross and net revenue and ensure compliance with third party payer contracts and billing requirements.  Ensures timely review of contract updates guidelines and implements necessary changes affecting the specialty billing team and proposes process improvements.  Works closely with the clinical and administrative staff in specialty billing areas to ensure all patient accounts are handled in accordance with approved processes.   Position works closely with the staff in various Clinical Departments, Patient Financial Services, Registration, Integrated Payment Posting, Contracting, and Payors.  Position ensures timely and accurate billing and collection of all Transplant cases claims/packages in accordance with established policies for both Hospital billings and Professional Billings.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Work at Michigan?

Why Join the Revenue Cycle Department, Consolidated Billing Unit TRANPLANT BILLING Team?

If you are a highly motivated individual, if you like to be part of a goal oriented team, if you desire to part of a unit that is interested in what you bring to the table, if you would like to see your well thought out ideas considered and utilized, if you wish to experience a team built on high collaboration, if you would like to be able to use all your billing knowledge to resolve both the hospital and professional receivable together, and part of a team that gets things done, this IS the team for you to demonstrate your superior skills and knowledge.

We are seeking a seasoned Hospital and / or Professional Billing knowledge based individual to join our dedicated team of revenue cycle professionals. We are in search of a highly committed and knowledgeable individual whose primary responsibilities will include accurate claim submissions, active collections, resolving complex insurance / patient inquiries, and reimbursement issues in a highly collaborative environment. This position also plays a vital role in monitoring and analyzing outstanding insurance receivables with responsibility for ensuring optimal reimbursement.  This position resolves the complete account Hospital and Professional receivables together.

What Perks and Benefits Can You Look Forward to?

Responsibilities*

Required Qualifications*

Desired Qualifications*

Work Locations

This position is primarily a remote position.  However, preparation of "Package Billings" requires onsite activity generally only 1 day per week.  On site work is located at 700 KMS Place, 3621 S. State St. Ann Arbor, MI

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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